Fascinating article …

The key point here is not that people are irrational; it’s that this irrationality comes from a very rational place. People fail to distinguish what they know from what others know because it is often impossible to draw sharp boundaries between what knowledge resides in our heads and what resides elsewhere.

That individual ignorance is our natural state is a bitter pill to swallow. But if we take this medicine, it can be empowering. It can help us differentiate the questions that merit real investigation from those that invite a reactive and superficial analysis. It also can prompt us to demand expertise and nuanced analysis from our leaders, which is the only tried and true way to make effective policy.

A better understanding of how little is actually inside our own heads would serve us well.